We at Petland know that planning ahead for a new pet is essential.
Still, sometimes circumstances beyond control hinder a customer's
ability to fulfill the human-animal bond. Therefore, within
48 hours of a puppy's or kitten's purchase, Petland will gladly
refund the customer's money less an administration fee.
The administration fee is in place to discourage "impulse"
and "rent-a-pet" purchases by customers who claim
they have adequately prepared for a new pet but in truth have
not. The fee also covers re-examination of the returned pet
by the store's local consulting veterinarian. (learn
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